As many of you may have read by now through popular news channels, a serious vulnerability has been discovered in Open SSL, a popular tool used to encrypt sensitive information that travels across the internet.

Simple Salon would like to inform all of our customers that our service has been unaffected by this security breach.

Our Hosting Providers have implemented a number of measures and tests to ensure that Simple Salon users are not exposed to the vulnerability. We are remaining vigilant and will be monitoring the situation as it unfolds.

While fortunately this has no effect on our service to you, this is a great reminder to all our users to be ever vigilant with online security. We advise all customers to change their passwords frequently and ensure that you are keeping your internet browser up-to-date.

This video explains how to update your password:

We’re excited to announce that we have joined forces with SMS Central to provide you with an even better SMS messaging solution. The SMS Central platform is very simple to use with an excellent support team standing by to answer any of your SMS messaging questions.

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Now you can have your own dedicated number!  Switching to SMS Central also comes with the additional advantage of being able to select your very own dedicated number! That’s right, if you choose the dedicated number option, your clients will receive messages from the same number each time. Many of you have requested this feature and it’s with great pleasure that we can now offer it to you!

Special prices for our special clients!  We have negotiated special pricing for our Simple Salon clients when they sign up to SMS Central via the Simple Salon application. Please note that these prices are only visible to Simple Salon clients when they sign up via the SMS/Email tab of the Admin page.

FREE MESSAGES WHEN YOU JOIN SMS CENTRAL. To help make joining SMS Central even better, SMS Central will give you up to 300 free SMS messages when you make your first purchase. Buy the $25 package and get 50 FREE SMS, the $40 package and get 120 FREE SMS or the $150 package and get 300 FREE SMS! (Offer ends 30/11/2013)

I’m using SMS Global, how do I swap to SMS Central? If you are an existing Simple Salon client you can begin using SMS Central right away. Watch the video below to get started.

Tell me about SMS Central Take a look at the video below for an overview of the features SMS Central offers.

IMPORTANT: SMS Global is not supported after 31/12/2013 As of 1/1/2014, SMS Central will be the SMS provider for Simple Salon. Please make the switch to SMS Central before 1/1/2014 to avoid any disruption to your automatic SMS messages sent from Simple Salon. (PLEASE NOTE: We have extended the cut off date to allow you to use your current credits before making the change)

 

Hi Everyone, we have received reports of isolated performance issues affecting some of you, our Tech Team is working hard to identify the possible cause. Apologies for any inconvenience, we will keep you posted.

Fancy running a Spring Promotion for $10 off all products? Or want to give your best clients a $20 discount? And more importantly, need to track who gave the discount and when? Well, with the newly updated Advanced Discounting feature of Simple Salon you can. It is so easy to do… don’t believe us, take a look at the video below for details:

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We are excited to give you a sneak peek of an upcoming addition to the already bulging feature set of Simple Salon… and that is Industry Benchmarking.

This new feature will allow you to track the progress of your salon in comparison to your fellow salon owners in the industry. With sales figures, rebook rates, number of clients seen and much more, you will soon be able to measure the performance of your salon and your operators like never before.

At Simple Salon we are continually striving to help you grow your business by providing you with the best and most accurate insights into your business in a easy and simple way. Keep the suggestions coming and thanks for your continual support.

Changing the duration of an appointment on your iPad or tablet has just got a lot easier. Check out this video for details on how to lengthen, shorten or move appointments on the iPad or other tablet.

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Hi Everyone,

We are very excited to announce that we are now an official Xero Online Accounting Add On Partner.

For those of you out there that are tired of having to double handle all accounting related information or using old desktop based accounting software, now that Simple Salon integrates with Xero Online Accounting, your accounting processes have been truly simplified. No more double entry required. Just go about your daily activities in Simple Salon and when it’s time to close for the day, simply process your end of day in Simple Salon as you would normally and all your figures are automatically transferred to your Xero accounting software.

We are continuing to work closely with Xero to bring a a deeper level of integration to make your life of running your salon that much simpler.

If you are on old desktop accounting or salon software there is no better time to simplify your life! No Contracts! No Setup Fees! Get started now with Simple Salon and Xero.

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Hi Everyone,

We’re excited to release our all new, updated marketing feature! We’ve listened to your feedback and added some exciting new ways to market to your clients. It’s never been easier to find the clients you would like to market to. Use our new ‘Client List’ feature to keep lists of clients who haven’t been in, clients who have or haven’t rebooked, been in for a service and more.

Many of you have asked to be able to add or remove a single client from a list before pressing send! Well, now you can. And power users can build up custom lists of clients by running multiple search queries and either adding or removing the results. For example, get everyone who came in last month, and remove those that had a colour. Stay tuned for more info on how to use the more advanced features.

Take a look at the video below for more details! And stay tuned for more exciting updates.

 

Hi Everyone,

Client Retention is a big part of building an effective salon business. The new Client Retention Report allows you to effectively keep an eye on which of your clients are rebooking and those that aren’t. It gives you an opportunity to market to those who haven’t rebooked via SMS or email at a click of a button. The report also allows you to filter the information using a number of parameters to give you a more detailed look at what’s happening. For example, you can check the rebook rate for an individual operator. This can form part of the operator’s performance review and much more. Check it out.

And if you have any suggestions on info we can add to the report to make it even better, please let us know! We are always interested in your feedback. Just go to the Help! page in your Simple Salon account and create a ‘Feedback’ ticket, or email us at support@simplesalon.com

Take a look at the video below for more details! And stay tuned for more exciting updates.

Hi Everyone,

We’re excited to release the first of our new reporting dashboards! At the click of a button you get realtime insightful analytics on the progress of your salon and its staff. By tracking breakdown of sales, client rebooking rates and staff performance in a simple yet visually stunning display these metrics are now available at your fingertips. Compare performances for this week or last week and much more.

Take a look at the video below for more details! And stay tuned for more exciting updates.

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